A.) from four-year college or university or equivalent combination of education and experience. Other projects and responsibilities may be added at the Manager/Director’s discretion.Įducation: Bachelor's degree (B. ![]() Demonstrates flexibility in examining new approaches in problem solving in response to changing organizational objectives.Provide on-going education and information to appropriate Client Services teams on TriNet reporting-relates systems and capabilities.Drive the resolution of complex and escalated report-related complaints and issues.Responsible for customer service delivery disciplines when working directly with customers.Work closely with Client leadership and other internal departments to continuously improve processes and preclude or prevent recurrence of report-related problems.Serve as the main escalation point for clients and internal TriNet departments.Ensure the quality and availability of TriNet Passport Training to all customers. ![]() Provide guidance, coaching, and mentoring to the Client Service teams on all available reporting features.Drive coordination between client-facing and internal TriNet groups for the delivery of dependable, accurate, timely and easy to use reports. ![]()
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